Remember the days of good Customer Service? Well, this company exudes the old fashion ways of treating a customer with kindness and respect. I recently needed to get quotes on uniforms for a client, and Mel Rodriguez came to my aid. She is competent, friendly, professional and goes to bat for the customer. She found me many options and put a power point together that I could show my client. Of course, changes came up from them, and Mel went back to work for me! Here's the sweetest part, I received a surprise delivery of swag items, that are very useful and candy for Valentines day! Thank you Specialty Incentives and give Mel a bottle of good wine! :)
You would think being in the business of training technicians, care representatives, and emerging leaders, finding creative branded items that resonate with all three would be tricky, but it’s not!
In the 12+ years I have worked with Drew, I’ve grown accustomed to him preemptively calling me with ideas. And he is usually spot-on! It is a pleasure to work with a team that is so invested in the success of their customers that we are top of mind as they source new products and will contact us anytime they see something that they think would be a good fit for our brand.
Specialty Incentives has supplied us with tradeshow giveaways, displays, apparel, and even snacks! They are my go-to supplier, and I will not hesitate to recommend them again and again. Drew and his team have met and exceeded the gold standard for quality products, exceptional customer service, and trust.
Working with Lauren at Specialty Incentives over the past several years has been so amazing! She has welcomed our entire Student Activities team into the showroom on multiple occasions to allow our imaginations to play with new ideas for giveaways and marketing materials for the various events we plan and support throughout the year. She’s gotten to know the nuances of every single event we work on and what kinds of items might fit the “vibe” we’re going for. She quickly learned the ebbs and flows of our year, and always has new ideas to share and knows exactly when to share them as we start our planning. I can’t imagine our events being as great without the amazing work of the Specialty Incentives team!
Shawna Tickle with Specialty Incentives is the best swag vendor account manager with whom I have ever worked – and I have ordered a LOT of swag over the years. She problem solves, she’s creative, she knows our brand aesthetic and recommends products and ideas that suit us. When I have a swag need, she comes through 100% of the time with great energy, follow-through, and communication. I cannot recommend Shawna and Specialty Incentives highly enough.
Dan Zyla has become my go to for all things promotional goods related. The customer service provided is second to none. He accommodates tight turnarounds, makes continuous adjustments until the desired product is perfect and goes above & beyond to ensure we are happy with the quality of work. He takes things one step further to guarantee you are getting the absolute best, every time. This consistency & incredible customer service leads me back to Speciality Incentives month after month. I wouldn’t dream of going elsewhere for our product needs!
I discovered Specialty Incentives by accident. I was driving down the road, saw their sign, and just happened to be in the process of requesting quotes for several branded items I needed for a project I was working on. Shawna responded to the request and was friendly, professional, efficient, AND competitive. She quickly earned my loyalty AND my business. That was two years and many projects ago and she continues to deliver unique ideas, quality products, and service that is hard to come by. Thank you!
I selected Specialty Incentives to partner with for our tradeshow swag needs based on my previous experience which had always been exceptional. Returning to them several years later I was delighted to find the same friendly service, attention to detail and willingness to go the extra mile that I had remembered. Ken invited us to their showroom so we could be hands-on with the products and understand the range of options available to us. After first seeking to fully understand our brief, he and his team presented us with a fantastic range of options, including hand-delivering a set of items we sat and tested together to find just the right one. All the items we ended up selecting were a great hit at our recent events, and I look forward to the next brief and exploring more options to engage and delight our event attendees.